'Access denied for user' Error When Accessing Supply Chain Analyst Dashboard Using Custom Responsibility and Notes on Custom Dashboards (Doc ID 1302520.1)

Last updated on APRIL 06, 2017

Applies to:

Oracle Advanced Planning Command Center - Version 12.1.1 and later
Information in this document applies to any platform.
***Checked for relevance on 17-OCT-2014***

Symptoms

On :  12.1.1 version, Reports and Dashboards

When attempting to create a Custom responsibility with "MSC_SCA_TOP_4.0" menu of "Supply Chain Analyst" responsibility, we are not able to access Supply Chain Analyst Dashboard Access functionality.  The following error occurs:

ERROR
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Access denied for user to path/shared/sca/_portal/Supply Chain Analyst/dashboard layout.


STEPS
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The issue can be reproduced at will with the following steps:
1. Create a custom responsibility with seeded responsibility details
2. Try to access "Supply Chain Analyst Dashboard Access" functionality


BUSINESS IMPACT
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The issue has the following business impact:

It works fine in the seeded responsibility, however, the business doesn't want to use the seeded responsibility, they want to customize the menu as per business requirements.

Cause

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