My Oracle Support Banner

'Access denied for user' Error When Accessing Supply Chain Analyst Dashboard Using Custom Responsibility and Notes on Custom Dashboards (Doc ID 1302520.1)

Last updated on MARCH 16, 2020

Applies to:

Oracle Advanced Planning Command Center - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

On :  12.1.1 version, Reports and Dashboards

When attempting to create a Custom responsibility with "MSC_SCA_TOP_4.0" menu of "Supply Chain Analyst" responsibility, we are not able to access Supply Chain Analyst Dashboard Access functionality.  The following error occurs:

ERROR
-----------------------

Access denied for user to path/shared/sca/_portal/Supply Chain Analyst/dashboard layout.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a custom responsibility with seeded responsibility details
2. Try to access "Supply Chain Analyst Dashboard Access" functionality


BUSINESS IMPACT
-----------------------
The issue has the following business impact:

It works fine in the seeded responsibility, however, the business does not want to use the seeded responsibility, they want to customize the menu as per business requirements.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.