ERROR:User not authorized to access this page Error Attempting to Login to OFSAA (Doc ID 1302978.1)

Last updated on MAY 10, 2017

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 7.2.6 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA) - Version 5.x
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI) - Version 7.x

Symptoms

On Oracle Financial Services Analytical Applications Infrastructure (OFSAAI) 7.2.6, when attempting to login with a user called "ADMIN" which contained all privileges, the following error occurs:

ERROR
javax.servlet.ServletException: ERROR:User not authorized to access this page.

Please contact your System Administrator for more information.

This user was previously working correctly. There is no "admin" user which appears to authorize if logged in under SYSAUTH user.

The issue can be reproduced at will with the following steps:
1. Login as admin user.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms