Delegated Admnistrator 7: Creating or modifying a user with services fails with "5064:The service to be added is not registered on the organization." (Doc ID 1303775.1)

Last updated on SEPTEMBER 14, 2016

Applies to:

Oracle Communications Delegated Administrator - Version 7.0 and later
Information in this document applies to any platform.

Symptoms

An example provided below:


bash-3.00# /export/home/7U0-Schema1/da/bin/commadmin domain create -w password -D admin
Enter DNS domain name: noservice.com
OK

bash-3.00# /export/home/7U0-Schema1/da/bin/commadmin domain search -w password -D admin -d noservice.com
OK

dn: dc=noservice,dc=com,o=internet
dc: noservice
sunnumusers: 0
sunmaxusers: -1
o: noservice.com
objectclass: sunmanagedorganization
objectclass: sunnamespace
objectclass: nsmanageddomain
objectclass: domain
objectclass: inetdomain
objectclass: sundelegatedorganization
objectclass: top
sunmaxgroups: -1
sunnumgroups: 0
inetDomainBaseDN: o=noservice.com,o=usergroup
modifyTimestamp: 20110307190917Z
createTimestamp: 20110307190917Z
inetDomainStatus: active
sunorgtype: full
creatorsName: uid=admin,ou=people,o=da7.sun.com,o=usergroup
sunnamespaceuniqueattrs: uid
modifiersName: uid=admin,ou=people,o=da7.sun.com,o=usergroup
dn: dc=noservice,dc=com,o=internet
sunenablegab: false

# /export/home/7U0-Schema1/da/bin/commadmin user create -w password -D admin -S cal -d noservice.com
Enter user's login ID: calxx
Enter user's first name: f
Enter user's last name: l
Enter user's password: p
FAIL
5064:The service to be added is not registered on the organization.

# /export/home/7U0-Schema1/da/bin/commadmin user create -w password -D admin -S mail -d noservice.com
Enter user's login ID: mailxx
Enter user's first name: l
Enter user's last name: p
Enter user's password:
user's password cannot be blank
Enter user's password: p
FAIL
5064:The service to be added is not registered on the organization.

# /export/home/7U0-Schema1/da/bin/commadmin user create -w password -D admin -S im -d noservice.com
Enter user's login ID: imxx
Enter user's first name: f
Enter user's last name: l
Enter user's password: p
FAIL
5064:The service to be added is not registered on the organization.

In the examples provided above, the error messages is returned when a domain has no services, and there is an attempt to create/modify a user to add a Communications Service.

If the domain has some services (one or more services), but the service being added does not match, then the error returned different (and somewhat less informative).

# /export/home/7U0-Schema1/da/bin/commadmin user create -w password -D admin -S mail -d calonly.com
Enter user's login ID: user1
Enter user's first name: first
Enter user's last name: last
Enter user's password: p
FAIL
5088:Error message required. missing resource string -> norgsmd null

 

Changes

 In Delegated Administrator 6.4, the error messages may have been more detailed, because they were often returned from Access Manager.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms