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In CCB v2.3.0 Can the Application be Configured to Load cis.jsp by Default? (Doc ID 1304025.1)

Last updated on MAY 31, 2024

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.3.1 and later
Information in this document applies to any platform.

Goal

**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

CCB/CC&B - Oracle Utilities Customer Care and Billing


While setting up the load balancer with CC&B, and it would be of help to use a URL similar to http://<HOSTNAME>/ to reach CC&B. However, when accessing CC&B this way (without specifying cis.jsp at the end) it loads the "Welcome to the Oracle Utilities Customer Care and Billing V2.3.1 Server" page with the five different links to log into CC&B. Is there a way to configure CC&B to load cis.jsp by default instead of the Welcome page?


Solution

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In this Document
Goal
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