PI CCSCD1=CHG Fails to Assign a New MSISDN if the MSISDN is in a CUG (Closed User Group)
Last updated on SEPTEMBER 12, 2016
Applies to:Oracle Communications Network Charging and Control - Version: 3.1.0
Information in this document applies to any platform.
Closed User GroupA CUG (Closed User Group) defines a group of users that use an alternative tariff plan when both the calling and the called numbers are part of the same group. The alternative tariff plan normally reduces the rate of calls or provides free calls.
Swap MSISDN with PI commandEvery user in the OCNCC application has a number assigned. It is often referred as the MSISDN or the CLI.
To be able to easily change the user's MSISDN without having to delete it and recreate it with another number, the OCNCC application provides a PI (Provisioning Interface), that specifically serves this need:, its most basic form is:
to which the system should reply - if successful - with the following PI response:
The same user who used to carry number 1234567890 now is associated to number 0987654321.
If the user is in a CUG, swapping its MSISDN with a new MSISDN using the CCSCD1=CHG PI command does not successfully complete.
This problem will only happen with NCC (Network Charging and Control) software prior to NCC 126.96.36.199.0 from which version the MSISDN swap will be possible.
To the following PI command sent on a PI port:
The system will reply with the following PI response on the same port:
CCSCD1=CHG:NACK:69-Could not update CLI, account number or profile for msisdn 123456789,SYNSTAMP=2010121607535541;
In the PI manager main log file, usually /IN/service_packages/PI/tmp/PImanager.log, the following error messages will happen:
Dec 16 16:19:17 PIprocess:2999(3084) Oracle=-2292 CCSCD1_oracle.pcc@2269: : ORA-02292: integrity constraint (CCS_ADMIN.CCS_CUG_R_FK) violated - ch
Dec 16 16:19:17 PIprocess:2999(3084) Error ocurred running C function CCSCD1 in shared library PI_CCSCD1. Output is CCSCD1=CHG:NACK:69-Could not update CLI, account number or profile for msisdn 1234567890
As of NCC 188.8.131.52.0, the application is more explicit when it fails to swap the MSISDN in such cases. It displays a clear error message:
As of NCC 184.108.40.206.0, the product design has changed and the MSISDN swap for CUG registered numbers is allowed.
- The user is included in one or more CUG when the CCSCD1=CHG is used to change the user's MSISDN.
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