Best Practices when Filing a New Agile Service Request (SR)
(Doc ID 1304212.1)
Last updated on DECEMBER 04, 2019
Oracle Agile PLM Framework - Version 18.104.22.168 and later More Applications & Technologies > Oracle Agile Information in this document applies to any platform.
The content of this article will guide customers in creating the most useful Service Requests (SR) with all the information required by a support engineer to understand the reported issue clearly and hence save time on the issue clarification and data gathering process.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!