BRM 7.4 Provisioning Features Not Added To Service

(Doc ID 1304284.1)

Last updated on JULY 01, 2013

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.1.0 [Release 7.4.0]
Information in this document applies to any platform.
***Checked for relevance on 01-July-2013***

Symptoms

When creating a service some provisioning features associated to the plan were not added to the service.

It looks like the /event/billing/deal/purchase flist is not correct. The PIN_FLD_OFFERING_OBJ values in the products array is not correct.

D Tue Jan 05 21:31:50 2010 BRM01 cm:29016 fm_tcf_svc_listener.c:199 1:BRM01:UnknownProgramName:0:main:11:1298571860:0
  op_tcf_svc_listener input flist
# number of field entries allocated 20, used 20
0 PIN_FLD_POID POID [0] 0.0.0.9 /event/billing/deal/purchase 17592186228145 0
0 PIN_FLD_NAME STR [0] "Billing Event Log"
0 PIN_FLD_USERID POID [0] 0.0.0.9 /service/admin_client/tes 159796 11
0 PIN_FLD_SESSION_OBJ POID [0] 0.0.0.9 /event/session 257092206853279698 0
0 PIN_FLD_ACCOUNT_OBJ POID [0] 0.0.0.9 /account 182865 0
0 PIN_FLD_PROGRAM_NAME STR [0] "Automatic Account Creation"
0 PIN_FLD_START_T TSTAMP [0] (1262745106) Tue Jan 05 21:31:46 2010
0 PIN_FLD_END_T TSTAMP [0] (1262745106) Tue Jan 05 21:31:46 2010
0 PIN_FLD_SERVICE_OBJ POID [0] 0.0.0.9 /service/telco/cellular 181201 0
0 PIN_FLD_DEAL_INFO SUBSTRUCT [0] allocated 20, used 3
1   PIN_FLD_DEAL_OBJ POID [0] 0.0.0.9 /deal 125763 0
1   PIN_FLD_PACKAGE_ID INT [0] 18
1   PIN_FLD_SERVICE_OBJ POID [0] 0.0.0.9 /service/telco/cellular 181201 0
0 PIN_FLD_SYS_DESCR STR [0] "Purchase Deal (srvc): National $19.99"
0 PIN_FLD_USAGE_TYPE STR [0] "NOCPD"
0 PIN_FLD_EARNED_START_T TSTAMP [0] (0) <null>
0 PIN_FLD_EARNED_END_T TSTAMP [0] (0) <null>
0 PIN_FLD_EARNED_TYPE INT [0] 0
0 PIN_FLD_EFFECTIVE_T TSTAMP [0] (0) <null>
0 PIN_FLD_RATING_STATUS ENUM [0] 12
0 PIN_FLD_PRODUCTS ARRAY [0] allocated 22, used 22
1 PIN_FLD_QUANTITY DECIMAL [0] 1
1   PIN_FLD_CYCLE_START_T TSTAMP [0] (0) <null>
1   PIN_FLD_PURCHASE_END_T TSTAMP [0] (0) <null>
1   PIN_FLD_PRODUCT_OBJ POID [0] 0.0.0.9 /product 120686 0
1   PIN_FLD_STATUS ENUM [0] 1
1   PIN_FLD_PURCHASE_START_T TSTAMP [0] (0) <null>
1   PIN_FLD_USAGE_END_DETAILS INT [0] 0
1   PIN_FLD_CYCLE_END_DETAILS INT [0] 0
1   PIN_FLD_PURCHASE_END_DETAILS INT [0] 0
1   PIN_FLD_USAGE_START_DETAILS INT [0] 0
1   PIN_FLD_STATUS_FLAGS INT [0] 0
1   PIN_FLD_CYCLE_START_DETAILS INT [0] 0
1   PIN_FLD_PURCHASE_START_DETAILS INT [0] 0
1   PIN_FLD_DESCR STR [0] "100 Anytime minutes"
1   PIN_FLD_USAGE_END_T TSTAMP [0] (0) <null>
1   PIN_FLD_USAGE_START_T TSTAMP [0] (0) <null>
1   PIN_FLD_CYCLE_END_T TSTAMP [0] (0) <null>
1   PIN_FLD_FEE_FLAG INT [0] 1
1   PIN_FLD_PACKAGE_ID INT [0] 18
1   PIN_FLD_DEAL_OBJ POID [0] 0.0.0.9 /deal 125763 0
1   PIN_FLD_PLAN_OBJ POID [0] 0.0.0.9 /plan 123379 0
1   PIN_FLD_OFFERING_OBJ POID [0] 0.0.0.9 /purchased_product 182065 0
0 PIN_FLD_PRODUCTS ARRAY [2] allocated 22, used 22
1   PIN_FLD_QUANTITY DECIMAL [0] 1
1   PIN_FLD_CYCLE_START_T TSTAMP [0] (0) <null>
1   PIN_FLD_PURCHASE_END_T TSTAMP [0] (0) <null>
1   PIN_FLD_PRODUCT_OBJ POID [0] 0.0.0.9 /product 121093 0
1   PIN_FLD_STATUS ENUM [0] 1
1   PIN_FLD_PURCHASE_START_T TSTAMP [0] (0) <null>
1   PIN_FLD_USAGE_END_DETAILS INT [0] 0
1   PIN_FLD_CYCLE_END_DETAILS INT [0] 0
1   PIN_FLD_PURCHASE_END_DETAILS INT [0] 0
1   PIN_FLD_USAGE_START_DETAILS INT [0] 0
1   PIN_FLD_STATUS_FLAGS INT [0] 0
1   PIN_FLD_CYCLE_START_DETAILS INT [0] 0
1   PIN_FLD_PURCHASE_START_DETAILS INT [0] 0
1   PIN_FLD_DESCR STR [0] "Monthly-Plan $19.99"
1   PIN_FLD_USAGE_END_T TSTAMP [0] (0) <null>
1   PIN_FLD_USAGE_START_T TSTAMP [0] (0) <null>
1   PIN_FLD_CYCLE_END_T TSTAMP [0] (0) <null>
1   PIN_FLD_FEE_FLAG INT [0] 1
1   PIN_FLD_PACKAGE_ID INT [0] 18
1   PIN_FLD_DEAL_OBJ POID [0] 0.0.0.9 /deal 125763 0
1   PIN_FLD_PLAN_OBJ POID [0] 0.0.0.9 /plan 123379 0
1   PIN_FLD_OFFERING_OBJ POID [0] 0.0.0.9 /purchased_product 182705 0
0 PIN_FLD_PRODUCTS ARRAY [3] allocated 21, used 21
1   PIN_FLD_QUANTITY DECIMAL [0] 1
1   PIN_FLD_CYCLE_START_T TSTAMP [0] (0) <null>
1   PIN_FLD_PURCHASE_END_T TSTAMP [0] (0) <null>
1   PIN_FLD_PRODUCT_OBJ POID [0] 0.0.0.9 /product 121062 0
1   PIN_FLD_STATUS ENUM [0] 1
1   PIN_FLD_PURCHASE_START_T TSTAMP [0] (0) <null>
1   PIN_FLD_USAGE_END_DETAILS INT [0] 0
1   PIN_FLD_CYCLE_END_DETAILS INT [0] 0
1   PIN_FLD_PURCHASE_END_DETAILS INT [0] 0
1   PIN_FLD_USAGE_START_DETAILS INT [0] 0
1   PIN_FLD_STATUS_FLAGS INT [0] 0
1   PIN_FLD_CYCLE_START_DETAILS INT [0] 0
1   PIN_FLD_PURCHASE_START_DETAILS INT [0] 0
1   PIN_FLD_DESCR STR [0] "U/LOC1"
1   PIN_FLD_USAGE_END_T TSTAMP [0] (0) <null>
1   PIN_FLD_USAGE_START_T TSTAMP [0] (0) <null>
1   PIN_FLD_CYCLE_END_T TSTAMP [0] (0) <null>
1   PIN_FLD_FEE_FLAG INT [0] 1
1   PIN_FLD_PACKAGE_ID INT [0] 18
1   PIN_FLD_DEAL_OBJ POID [0] 0.0.0.9 /deal 125763 0
1   PIN_FLD_PLAN_OBJ POID [0] 0.0.0.9 /plan 123379 0
                                                      <---- PIN_FLD_OFFERING_OBJ field is missing for this product

Cause

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