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CISADM Account Got Locked (ORA-28000) After Applying Patch 10117134 (Doc ID 1304681.1)

Last updated on JANUARY 14, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.2.0 and later   [Release: 2.2 and later ]
Information in this document applies to any platform.


=== ODM Question ===

Account CISADM got locked after applying FW patches

- 2011-03-02 16:06:45,213 [main] ERROR (support.context.ContextFactory) Error getting connection to database jdbc:oracle:thin:@test:1521:ccbdev, with user cisadm and driver oracle.jdbc.driver.OracleDriver
java.sql.SQLException: ORA-28000: the account is locked

at oracle.jdbc.driver.SQLStateMapping.newSQLException(
at oracle.jdbc.driver.DatabaseError.newSQLException(
at oracle.jdbc.driver.DatabaseError.throwSqlException(


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