Intermittent Errors Connecting to PPM, 'Could not synchronize server caches'
(Doc ID 1304876.1)
Last updated on MARCH 16, 2021
Applies to:Primavera Portfolio Management - Version 7.5 SP2 and later
Information in this document applies to any platform.
***Checked for relevance on 24-May-2013***
Intermittent errors connecting to PPM (formerly ProSight)
Database server must be restarted in order for processing to resume
The following errors appear in the ProSight log:
Could not synchronize server caches
Could not set in-work processes as new
Could not set the next batch of events to be handled
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