Argus Case Form Becomes Unresponsive When Clicking on the Product Tab

(Doc ID 1305520.1)

Last updated on APRIL 20, 2015

Applies to:

Oracle Argus Safety - Version 5.1 and later
Information in this document applies to any platform.
Checked the currency on 20-APR-2015.

Symptoms


=== ODM Issue Clarification ===

When attempting to access the product tab, the following error occurs.

ERROR
-----------------------
'SELECT_VIEW' is undefined


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open affected case
2. Click on Product tab
3. Observe IE reports an error "'SELECT_VIEW' is undefined" and the application hung.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms