User Unable to Log Into Web Workspace After Getting Knocked Off of Their Workstation
Last updated on JANUARY 06, 2017
Applies to:Oracle Utilities Network Management System - Version 188.8.131.52 to 184.108.40.206 [Release 1.7 to 1.9]
Oracle Network Management for Utilities - DMS - Version 220.127.116.11 to 18.104.22.168 [Release 1.7 to 1.9]
Information in this document applies to any platform.
Users who are on their laptops in the field can lose the wireless connection. When the connection returns, they are unable to log into Web Trouble since the application still believes the users are already logged in.
Users receive the error:
- Already logged in from default partition/<ip address>
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms