User Unable to Log Into Web Workspace After Getting Knocked Off of Their Workstation

(Doc ID 1305898.1)

Last updated on JANUARY 06, 2017

Applies to:

Oracle Utilities Network Management System - Version 1.7.1.1 to 1.9.0.4 [Release 1.7 to 1.9]
Oracle Network Management for Utilities - DMS - Version 1.7.1.1 to 1.9.0.4 [Release 1.7 to 1.9]
Information in this document applies to any platform.

Goal

Users who are on their laptops in the field can lose the wireless connection.  When the connection returns, they are unable to log into Web Trouble since the application still believes the users are already logged in.

Users receive the error:

- Already logged in from default partition/<ip address>

 

Solution

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