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Clearance Stays In Conflict Checking Status (Doc ID 1306371.1)

Last updated on MARCH 04, 2019

Applies to:

Oracle Retail Price Management - Version 13.0.2 and later
Information in this document applies to any platform.

Symptoms

Out of Stock and Reset Dates are wrongly updated while applying a clearance created at transaction/zone level because of which, clearance conflict check is not completed.

Steps to Recreate:

1. Login to Retail Price Management (RPM). Assume vDate is 25-Nov-2010.
2. Create a Clearance effective from 01-Dec-2010 and resetting on 20-Dec-2010 with out of stock date also as 20-Dec-2010, created on transaction item at zone level.
3. Approve the clearance.
Observe RPM_CLEARANCE table, reset date record for all the locations will be updated as 20-Dec-2010.
4. Created second clearance on same item and zone effective from 05-Dec-2010 and resetting on 15-Dec-2010 with out of stock date also as 15-Dec-2010.
5. Click apply and observe that Out of stock date changing to 20-Dec-2010, but reset date still remaining same as 15-Dec-2010.
6. Select second Clearance in the Multi Record Block (MRB) and ‘Approve’.
7. A message “Out of Stock date shouldn’t be greater than Reset Date” (as per Step 6) is displayed.
Click Ok and observe clearance status changes to conflict checking and never returns..

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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