'CreditNoteAutoMatch' Batch Does Not Match Credit Note Against Credit Note Request Automatically
(Doc ID 1306658.1)
Last updated on FEBRUARY 18, 2019
Applies to:Oracle Retail Invoice Matching - Version 188.8.131.52 and later
Information in this document applies to any platform.
Checked for relevance Jun-2013
Checked for relevance Nov-2014
The Credit Note Automatch batch program 'creditnoteautomatch' fails to match Credit Note to Credit Note Request automatically.
Steps to Recreate:
- Set up an invoice with cost or quantity discrepancies.
- Set up a credit note request from the discrepancy resolution.
- Set up a credit note with the same quantity and cost as in the credit note request.
- Run 'creditnoteautomatch'. Notice that the credit note and credit note request are in Approve status instead of Match status.
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