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"Could Not Complete Login" Error Received for Retail Invoice Matching (ReIM) 13.2 (Doc ID 1306830.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Retail Invoice Matching - Version 13.2 and later
Information in this document applies to any platform.


After installing Retail Invoice Matching (ReIM) 13.2 and trying to access ReIM application using ADMIN user included in IM_USER_AUTHORIZATION table, login fails with the below message:

Steps to Recreate:

1. Install ReIM 13.2 application.
2. Notice that wallet has not been setup.
3. Try accessing ReIM 13.2 application using <>/<>.
4. Notice the error: "Could not complete login."


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