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CCB, ETM, BI, and RMB With LDAP Authentication Login Error Message For Expired / Unauthorized Users (Doc ID 1307252.1)

Last updated on JUNE 16, 2011

Applies to:

Oracle Utilities Customer Care and Billing - Version: 1.5.20 and later   [Release: 1.5 and later ]
Oracle Enterprise Taxation and Policy Management - Version: 2.1.5 and later    [Release: 2.1 and later]
Oracle Utilities Framework - Version: 2.0.10 and later    [Release: 2.0 and later]
Oracle Utilities Business Intelligence - Version: 2.0.1 and later    [Release: 2.0 and later]
Oracle Revenue Management and Billing for Financial Services - Version: 1.0 and later ]
Information in this document applies to any platform.


In the example below the customer is using product CC&B on Platform AIX with Appserver WebSphere. However this will apply to all customers using LDAP authentication for products CC&B, ETM, BI, and RMB.

The customer has configured LDAP authentication to CC&B/WebSpehere. This potentially allows everyone to pass the CC&B login screen, and they just get a 401 Error if they don't have security access to login to CC&B.

This is expected. However, they were suggesting to have a more user friendly message that would tell them why the login failed, instead of a 401 error.

This error also shows when the user logs in and his access is expired (User Group expiry).


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