Settlement Unlink Workflow Failing (Doc ID 1307543.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Demantra Demand Management - Version: 7.3.0 and later   [Release: 7.3.0 and later ]
Information in this document applies to any platform.

Symptoms



The following error occurs when unlinking a Settlement

2010-09-27 19:36:21,326 EDT [Level_Method_2] FATAL workflow.general:
java.lang.NullPointerException
at com.demantra.workflow.step.CustomUnlinkStep.initParams(CustomUnlinkStep.java:423)
at com.demantra.workflow.step.CustomUnlinkStep.executeStep(CustomUnlinkStep.java:205)
at com.demantra.workflow.step.CustomStepHost.doExecute(CustomStepHost.java:194)
at com.demantra.workflow.step.LinkedStep.execute(LinkedStep.java:919)
at com.demantra.workflow.process.WFProcess.mainLoop(WFProcess.java:1305)
at com.demantra.workflow.process.WFProcess.run(WFProcess.java:703)
at com.demantra.workflow.process.WFProcess.execute(WFProcess.java:670)
at com.demantra.workflow.process.WFProcess.launch(WFProcess.java:620)
at com.demantra.bridge.server.method.MethodUtil.runWorkflow(MethodUtil.java:69)
at com.demantra.bridge.server.method.methodInvokers.MethodInvoker.runWorkflow(MethodInvoker.java:117)
at com.demantra.bridge.server.method.methodInvokers.EditMethodInvoker.invoke(EditMethodInvoker.java:21)
at com.demantra.bridge.server.method.methodInvokers.MethodInvoker.run(MethodInvoker.java:403)
at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:743)
at java.lang.Thread.run(Unknown Source)
2010-09-27 19:36:21,326 EDT [Level_Method_2] ERROR dpweb.general: #################################### Step Failure. ####################################
2010-09-27 19:36:21,326 EDT [Level_Method_2] ERROR dpweb.general: Process ID:  784625
Schema ID:   556
Schema name: 'Unlinking'
Step ID:     'Step1'
Step name:   'Step1'

Error description 'Program internal error:null'
2010-09-27 19:36:21,326 EDT [Level_Method_2] ERROR dpweb.general: ######################################################################################
2010-09-27 19:36:21,326 EDT [Level_Method_2] ERROR appserver.level_method: ODPM-70120: Workflow process (Schema id 556, process id 784625) has failed (-2 Program internal error:null)
2010-09-27 19:36:21,326 EDT [Level_Method_2] ERROR appserver.level_method: ODPM-70140: Workflow process (Schema Unlinking, SID 556) has failed(-2).

Steps to Recreate:

Log into  DP Web
Open Settlement Mgt worksheet
Find "Unapproved" settlement (linked to promotion, but not approved)
Right click on Settlement level and select "Unlink"
Error occurs

Cause

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