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FAQ: RPM 13.2 Installation and Configuration (Doc ID 1307847.1)

Last updated on FEBRUARY 05, 2021

Applies to:

Oracle Retail Price Management - Version 13.2 and later
Information in this document applies to any platform.

Purpose

This document contains questionnaire regarding installation and configuration of Oracle Retail Price Management System (RPM) 13.2.x.

Questions and Answers

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In this Document
Purpose
Questions and Answers
 Where can the "Common Installation Errors" and resolution be found?
 Even after using the workaround from <Document 1291378.1>, why is login to RPM 13.2 showing just "Oracle SSO" and login page not displayed?
 Attempt to login to newly installed RPM 13.2 application fails with "Unable to authenticate user. Check user name and password" error, even if using correct password.
 How to locate the RPM 13.2 application wallet details?
 How to create a new user for RPM 13.2 application, utilizing XML authentication?
 Can RPM 13.2 managed server be installed within the Forms Domain where forms based applications like Retail Merchandising System (RMS) is installed?
 RPM 13.2 Application installer fails because of missing .jar file in $ORACLE_HOME/utils/ccr/lib.
 Can we have an application user alias different than the application user name?
 Where can commands be found to administer Java wallets?
 Where can RPM server logs be found?
 
 Fatal exception is encountered while logging in to RPM 13.2.x application. Exception details show the following:
 Build for RPM Application fails with below error in the installation log:
 After deploying RPM application and trying to launch the client application, it fails to launch with application error "Unable to launch the application." and below is seen in the exception details:
 While successful login to RPM 13.2.X application,  why is blank menu being displayed?
 When WebLogic server is installed in a folder named differently than $ORACLE_HOME/wlserver_10.3 say $ORACLE_HOME/wls1033, RPM 13.2 application install fails during preinstall with below error:
 Login to newly install RPM 13.2.x application fails with below exception:

 While installing RPM 13.2.4 using OCI connection for Real Application Cluster (RAC) database, it fails with an error:
 Still have questions?  Visit the Retail Price Management My Oracle Support Community.
References

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