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MetaSolv (tbs.exe) throws error message "The user ID you entered is not valid. Please use a valid User ID or ask your manager for assistance." (Doc ID 1307927.1)

Last updated on FEBRUARY 28, 2020

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 to 6.3.0 [Release 6.2.0 to 6.3]
Information in this document applies to any platform.

Symptoms

An error message indicating the "User ID you entered is not valid" and "not in the security database" is received when attempting to logon using the MetaSolv Solution client (tbs.exe) application.  Below are the image and complete text of the error.


Error Text

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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