Not Being Able To Create Account In Customer Center After Installation Of PS5 (Doc ID 1308843.1)

Last updated on AUGUST 17, 2011

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.4.0.0.0 and later   [Release: 7.4.0 and later ]
Information in this document applies to any platform.

Goal

In a customer setup, it was noticed that account creation is stuck at ‘Plan’ page and nothing is displayed, this was noticed while creating an account using Customer Center.

Once we reach the ‘Plan’ page, nothing is displayed at Plan page(it is blank page) and nothing happens after clicking on next on this page.


Solution

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