Last updated on AUGUST 17, 2016
Applies to:Oracle Retail Invoice Matching - Version 13.1 to 13.1.4 [Release 13.1]
Information in this document applies to any platform.
Checked for relevance Apr-2013
When a Return to Vendor (RTV) is approved and shipped in Retail Marchandising System (RMS), a Credit Note Request quantity (CNRQ) document will be generated by EDIDLINV for Retail Invoice Matching (ReIM) upload. However, after the upload, the document type in ReIM is Debit Memo Quantity (DEBMEQ).
Steps to Recreate:
1. Set the following values for supplier and supplier site:
SEND_DEBIT_MEMO = N
AUTO_APPRV_DEBIT_MEMO_INDICATOR = Y
DBT_MEMO_CODE = N
2. In RMS, create a RTV.
3. Approve and ship the RTV. Check INVC_HEAD, INVC_DETAIL, RTV_HEAD, and RTV_DETAIL table.
4. In RMS, run the EDI file to download the file.
5. In ReIM, upload the EDI file.
6. Check IM_DOC_HEAD table by RTV order no.
7. Debit Memo QTY is created in APPROVED status.
Expected: The Credit Note Request QTY should be created in SUBMITTED status.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms