My Oracle Support Banner

Communications Express or Convergence Does Not Display Any Contents for Some Emails (Doc ID 1309448.1)

Last updated on JUNE 03, 2021

Applies to:

Oracle Communications Messaging Server - Version 6.3 and later
Communications Express for Oracle Communications - Version 6.3 and later
Oracle Communications Convergence - Version 2.0 and later
Information in this document applies to any platform.

Symptoms

Users are unable to view some messages in Convergence, Communications Express, or Webmail.

FireFox java console error:

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.