Users Are Unable To Attach Any Documents Except Pdfs In EasyTrak (Doc ID 1309457.1)

Last updated on MARCH 31, 2011

Applies to:

Oracle Argus EasyTrak - Version: 5.1 and later   [Release: 5.0 and later ]
Information in this document applies to any platform.

Symptoms

EasyTrak users are unable to attach any kind of documents (.jpg files, emails etc.) except PDFs in the application. The system hangs whenever users try to attach documents

Cause

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