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Users Are Unable To Attach Any Documents Except Pdfs In EasyTrak (Doc ID 1309457.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus EasyTrak - Version 5.1 and later
Information in this document applies to any platform.

Symptoms

EasyTrak users are unable to attach any kind of documents (.jpg files, emails etc.) except PDFs in the application. The system hangs whenever users try to attach documents

Cause

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In this Document
Symptoms
Cause
Solution


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