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CCB Dashboard Experiences 404 Error When Clicking To Do Message Hyperlinks (Doc ID 1309558.1)

Last updated on MAY 23, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.2.0.0.0 to 2.2.0.0.0 [Release 2.2]
Information in this document applies to any platform.

Symptoms

**Any examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

CCB/CC&B - Oracle Utilities Customer Care and Billing

Error message "Error 404-Not Found" is encountered in the CCB Dashboard when clicking the Message link from the To Do Search page. The page and dashboard displays correctly after drilling into the To Do.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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