My Oracle Support Banner

MWM Integration Manager (IM) Arbitrarily Stops Processing Sync Plan Complete Transactions Due To Automatic Clustering With An Unintended Environment (Doc ID 1309924.1)

Last updated on MARCH 20, 2019

Applies to:

Oracle Utilities Mobile Workforce Management - Version 1.5.0 and later
Information in this document applies to any platform.

Symptoms

The Integration Manager (IM) suddenly stops processing Sync Plan Complete messages causing data in an integrated Oracle Utilities Mobile Workforce Management (MWM) and Oracle Enterprise Real Time Scheduling (ORS) environment to increasingly become out of sync.  It continues until the IM is restarted.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.