MWM Integration Manager (IM) Arbitrarily Stops Processing Sync Plan Complete Transactions Due To Automatic Clustering With An Unintended Environment (Doc ID 1309924.1)

Last updated on MAY 13, 2011

Applies to:

Oracle Utilities Mobile Workforce Management - Version: 1.5.0 and later   [Release: 1.5 and later ]
Information in this document applies to any platform.

Symptoms

The Integration Manager (IM) suddenly stops processing Sync Plan Complete messages causing data in an integrated Oracle Utilities Mobile Workforce Management (MWM) and Oracle Enterprise Real Time Scheduling (ORS) environment to increasingly become out of sync.  It continues until the IM is restarted.

Cause

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