Error Saving Document To iManage - "iManage Error - SetDocumentProfileFields - #-2147221302 - [CContentBaseImpl ][SetCustomChildData ]Getting child customdata from server : No record found"

(Doc ID 1310307.1)

Last updated on APRIL 18, 2011

Applies to:

Oracle Legal Whitehill Enterprise - Version: 5.5.2 and later   [Release: and later ]
Information in this document applies to any platform.

Symptoms

When this issue occurs, documents fail to profile in iManage, leaving the following message in the error.log file:


04-01-2011 10:46:39 iManage Error - SetDocumentProfileFields - #-2147221302 - [CContentBaseImpl ][SetCustomChildData ]Getting child customdata from server : No record found
04-01-2011 10:46:39 Updating the profile failed - The document will not be submitted to the iManage repository.
04-01-2011 10:46:39 iManage Error - WriteFileToImanage - Could not check in the document.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms