FAQ About Notification Messages, DSNs, MDNs
(Doc ID 1310470.1)
Last updated on MAY 01, 2023
Applies to:
Oracle Communications Messaging Server - Version 5.2.0 and laterInformation in this document applies to any platform.
Purpose
This article provides details about Notification messages, DSNs, and MDNs.
Questions and Answers
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In this Document
| Purpose |
| Questions and Answers |
| What is a Delivery Receipt (DSN)? |
| What does a DSN request look like in SMTP? |
| How can I see what NOTARY options were requested on an incoming message? |
| Can I prevent the MTA from sending DSNs? |
| What is a Read Receipt (MDN)? |
| How does a client request DSNs or MDNs and how does it respond to MDNs? |
| Can I prevent the MTA from sending MDNs? |
| Are there any other ways to request read receipt? |
| Why did I receive this MDN or DSN? |
| What information should I include in a Service Request about a DSN or MDN? |
| What does a DSN look like? |
| Why does the DSN say the message was Delayed? |
| Can I customize the contents of MDNs or DSNs sent by the MTA? |
| Why is the Envelope FROM field empty? |
| A firewall / virus scanner / anti-spam device rejects / drops my DSNs / MDNs / vacation notices because Envelope FROM is empty |
| Why didn't the MTA generate a non-delivery notice when it rejected the message? |
| Are there any bugs with any of this? |
| Why does the non-delivery notification indicate a different recipient? |
| References |