FAQ About Notification Messages, DSNs, MDNs
(Doc ID 1310470.1)
Last updated on JANUARY 30, 2022
Applies to:Oracle Communications Messaging Server - Version 5.2.0 and later
Information in this document applies to any platform.
This article provides details about Notification messages, DSNs, and MDNs.
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In this Document
|Questions and Answers|
|What is a Delivery Receipt (DSN)?|
|What does a DSN request look like in SMTP?|
|How can I see what NOTARY options were requested on an incoming message?|
|Can I prevent the MTA from sending DSNs?|
|What is a Read Receipt (MDN)?|
|How does a client request DSNs or MDNs and how does it respond to MDNs?|
|Can I prevent the MTA from sending MDNs?|
|Are there any other ways to request read receipt?|
|Why did I receive this MDN or DSN?|
|What information should I include in a Service Request about a DSN or MDN?|
|What does a DSN look like?|
|Why does the DSN say the message was Delayed?|
|Can I customize the contents of MDNs or DSNs sent by the MTA?|
|Why is the Envelope FROM field empty?|
|A firewall / virus scanner / anti-spam device rejects / drops my DSNs / MDNs / vacation notices because Envelope FROM is empty|
|Why didn't the MTA generate a non-delivery notice when it rejected the message?|
|Are there any bugs with any of this?|
|Why does the non-delivery notification indicate a different recipient?|