My Oracle Support Banner

Why The err_scratch_pad_item_locked - "Unable to Read or Write ScratchPadItem" ? (Doc ID 1310775.1)

Last updated on SEPTEMBER 18, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version to [Release 7.4.0]
Information in this document applies to any platform.


Each time I am creating new account and purchasing product, and I create multiple CDR files with new account and I move all files into pipeline input directory.

I can see on the log file of the pipeline the error message below :


The customer uses the pipeline on Multithread with 4 sections.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.