Real Time Rating Hangs For Sponsored Subscribers (Doc ID 1311073.1)

Last updated on MAY 27, 2011

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.1.0.1 and later   [Release: 7.3.1 and later ]
Information in this document applies to any platform.

Symptoms

Real-time rating hangs when multiple sessions are opened for the sponsored subscribers of the same customer.

 ### Steps to Reproduce ###
Load real-time traffic only for a set of subscribers that are sponsored by the same customer.
Opcodes used are PCM_OP_ACT_ACTIVITY and PCM_OP_ACT_LOAD_SESSION.
We are using a setup of 20 concurrent sessions.
All sponsored subscribers purchased the same product "e.g. OPT GPRS SPONSORED POSTPAID SUBSCRIBER".
When loading traffic for only one subscriber, rating is successful. When loading traffic on 20 concurrent sessions, after few minutes, BRM hangs ( no more traffic is processed )

Cause

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