java.lang.NullPointerException Received While Processing Messages From oms_events Queue In oms_jms_module In WebLogic Cluster Environment (Doc ID 1311213.1)

Last updated on MARCH 20, 2023

Applies to:

Oracle Communications Order and Service Management - Version 7.0.1 and later
Information in this document applies to any platform.

Symptoms

A Nullpointer Exception was received while processing messages from oms_events queue in oms_jms_module. It is coming in the clustered environment of OSM.

<28-Mar-2011 11:19:31,342 EDT PM> <ERROR> <workgroup.WorkgroupMgr> <ExecuteThread: '23' for queue: 'oms.automation'> <Exception occured while populating the ldapHierarchySet details.>
javax.naming.NameNotFoundException: While trying to look up comp/env/ejb/PriviledgedOperations in /app/ejb/order_management_plugins.jar#com.mslv.oms.automation.AutomationEventHandler.; remaining name 'comp/env/ejb/PriviledgedOperations'
at weblogic.jndi.internal.BasicNamingNode.newNameNotFoundException(BasicNamingNode.java:1139)
at weblogic.jndi.internal.ApplicationNamingNode.lookup(ApplicationNamingNode.java:144)
at weblogic.jndi.internal.WLEventContextImpl.lookup(WLEventContextImpl.java:254)
at weblogic.jndi.internal.WLContextImpl.lookup(WLContextImpl.java:393)
at weblogic.jndi.factories.java.ReadOnlyContextWrapper.lookup(ReadOnlyContextWrapper.java:45)
at weblogic.jndi.internal.AbstractURLContext.lookup(AbstractURLContext.java:130)
at javax.naming.InitialContext.lookup(InitialContext.java:392)
at com.mslv.oms.jsp.util.EJBUtil.getPrivilegedOperationsHome(Unknown Source)
at com.mslv.oms.model.workgroup.WorkgroupMgr.a(Unknown Source)
at com.mslv.oms.model.workgroup.WorkgroupMgr.b(Unknown Source)
at com.mslv.oms.model.workgroup.WorkgroupMgr.getWorkgroupSet(Unknown Source)
at com.mslv.oms.model.userinfo.UserInfoMgr.getUserInfo(Unknown Source)
at com.mslv.oms.automation.plugin.AutomationEventHandlerImpl.b(Unknown Source)
at com.mslv.oms.automation.plugin.AutomationEventHandlerImpl.a(Unknown Source)
at com.mslv.oms.automation.plugin.AutomationEventHandlerImpl.processMessage(Unknown Source)
at com.mslv.oms.automation.AutomationDispatcher.onLocalMessage(Unknown Source)
at com.mslv.oms.automation.plugin.AutomationEventHandlerImpl.a(Unknown Source)
at com.mslv.oms.automation.plugin.d.a(Unknown Source)
at oracle.communications.ordermanagement.cluster.message.ClusterMessageHandlerBean.onMessage(Unknown Source)
at weblogic.ejb.container.internal.MDListener.execute(MDListener.java:466)
at weblogic.ejb.container.internal.MDListener.transactionalOnMessage(MDListener.java:371)
at weblogic.ejb.container.internal.MDListener.onMessage(MDListener.java:327)
at weblogic.jms.client.JMSSession.onMessage(JMSSession.java:4659)
at weblogic.jms.client.JMSSession.execute(JMSSession.java:4345)
at weblogic.jms.client.JMSSession.executeMessage(JMSSession.java:3821)
at weblogic.jms.client.JMSSession.access$000(JMSSession.java:115)
at weblogic.jms.client.JMSSession$UseForRunnable.run(JMSSession.java:5170)
at weblogic.work.ExecuteRequestAdapter.execute(ExecuteRequestAdapter.java:21)
at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:145)
at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:117)

<28-Mar-2011 11:19:31,348 EDT PM> <ERROR> <automation.AutomationException> <ExecuteThread: '23' for queue: 'oms.automation'> <An automation exception has occurred At AutomationDispatcherImpl.runAutomator:/automation/plugin/internal/task/CartridgeName/4.0.0/GetAccountDetailsInteractionTask/do_redo , the reason is :com.mslv.oms.automation.AutomationException: java.lang.NullPointerException>
com.mslv.oms.automation.AutomationException: java.lang.NullPointerException
at com.mslv.oms.automation.plugin.AutomationEventHandlerImpl.a(Unknown Source)
at com.mslv.oms.automation.plugin.AutomationEventHandlerImpl.processMessage(Unknown Source)
at com.mslv.oms.automation.AutomationDispatcher.onLocalMessage(Unknown Source)
at com.mslv.oms.automation.plugin.AutomationEventHandlerImpl.a(Unknown Source)
at com.mslv.oms.automation.plugin.d.a(Unknown Source)
at oracle.communications.ordermanagement.cluster.message.ClusterMessageHandlerBean.onMessage(Unknown Source)
at weblogic.ejb.container.internal.MDListener.execute(MDListener.java:466)
at weblogic.ejb.container.internal.MDListener.transactionalOnMessage(MDListener.java:371)
at weblogic.ejb.container.internal.MDListener.onMessage(MDListener.java:327)
at weblogic.jms.client.JMSSession.onMessage(JMSSession.java:4659)
at weblogic.jms.client.JMSSession.execute(JMSSession.java:4345)
at weblogic.jms.client.JMSSession.executeMessage(JMSSession.java:3821)
at weblogic.jms.client.JMSSession.access$000(JMSSession.java:115)
at weblogic.jms.client.JMSSession$UseForRunnable.run(JMSSession.java:5170)
at weblogic.work.ExecuteRequestAdapter.execute(ExecuteRequestAdapter.java:21)
at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:145)
at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:117)
Caused by: java.lang.NullPointerException
at com.mslv.oms.model.workgroup.WorkgroupMgr.b(Unknown Source)
at com.mslv.oms.model.workgroup.WorkgroupMgr.getWorkgroupSet(Unknown Source)
at com.mslv.oms.model.userinfo.UserInfoMgr.getUserInfo(Unknown Source)
at com.mslv.oms.automation.plugin.AutomationEventHandlerImpl.b(Unknown Source)
... 17 more

Cause

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In this Document

Symptoms

Cause

Solution

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java.lang.NullPointerException Received While Processing Messages From oms_events Queue In oms_jms_module In WebLogic Cluster Environment (Doc ID 1311213.1)

Applies to:

Symptoms

Cause

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