Restocking Fee Is Calculated On Original Price And Not Final Selling Price For Discounted Items (Doc ID 1311269.1)

Last updated on APRIL 05, 2016

Applies to:

Oracle Retail Point-of-Service - Version 13.1.1 and later
Information in this document applies to any platform.
***Checked for currency on 26-Sep-2014***


In Oracle Retail Point Of Service (ORPOS) find that restocking fee is being calculated based on the original price instead of the selling price or extended price.

Steps to Reproduce :
1. Log into ORPOS and
2. Scan item with price 10.00
2. Apply 20% manual discount so the price becomes 8.00
3. Return this item and select yes for restocking fee - Restocking fee should be 0.8 but is 1.00


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