Restocking Fee Is Calculated On Original Price And Not Final Selling Price For Discounted Items (Doc ID 1311269.1)

Last updated on APRIL 05, 2016

Applies to:

Oracle Retail Point-of-Service - Version 13.1.1 and later
Information in this document applies to any platform.
***Checked for currency on 26-Sep-2014***

Symptoms

In Oracle Retail Point Of Service (ORPOS) find that restocking fee is being calculated based on the original price instead of the selling price or extended price.

Steps to Reproduce :
1. Log into ORPOS and
2. Scan item with price 10.00
2. Apply 20% manual discount so the price becomes 8.00
3. Return this item and select yes for restocking fee - Restocking fee should be 0.8 but is 1.00


Cause

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