Last updated on APRIL 05, 2016
Applies to:Oracle Retail Point-of-Service - Version 13.1.1 and later
Information in this document applies to any platform.
***Checked for currency on 26-Sep-2014***
In Oracle Retail Point Of Service (ORPOS) find that restocking fee is being calculated based on the original price instead of the selling price or extended price.
Steps to Reproduce :
1. Log into ORPOS and
2. Scan item with price 10.00
2. Apply 20% manual discount so the price becomes 8.00
3. Return this item and select yes for restocking fee - Restocking fee should be 0.8 but is 1.00
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms