Cloning Servers With Oracle 10g Express Edition - Database Service Will Not Start

(Doc ID 1311342.1)

Last updated on APRIL 24, 2011

Applies to:

Oracle Legal Whitehill Enterprise - Version: 5.9.0 and later   [Release: and later ]
Information in this document applies to any platform.


Starting in Version 5.9.0, Whitehill Enterprise uses Oracle database instead of MS Access and SQL Server Express.  When a server with Oracle Oracle 10g Express Edition is cloned and the host servername changes, the OracleXETNSListener service will no longer start.

The following symptoms may be observed:
  • Error "The OracleXETNSListener service could not be started. a ystem error has occurred. System error 1067 has occurred. The process terminated unexpectedly."
  • The OracleXETNSListener service starts momentarily, then shuts off
  • Distribution Database does not work
  • Data Joins do not work
  • Problems doing Designer Previews
  • Converter will not process documents


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