Billing Failure When Item_poid Is Too Long (Doc ID 1312387.1)

Last updated on JULY 29, 2011

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.1.0.0 and later   [Release: 7.3.1 and later ]
Information in this document applies to any platform.

Goal

While running the billing utility pin_bill_day, the billing cycle was not getting advanced. The error we got was that the item poid was too long(String is too long in pin_poid_list_add) .So we deleted some of our item tags and tested it and found that the billing was working fine.

We found out in one of the articles mentioned in My Oracle Support that a patch has to be installed for allowing long item poid/item string length more than 50. Please let us know if any patch is available to fix this issue.


Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms