Error: "Failed To Save Data" and "Failed Updating Data For Web PM" When Saving Changes In P6 (Doc ID 1312963.1)

Last updated on DECEMBER 02, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.0 and later
Information in this document applies to any platform.
***Checked for relevance on 13-NOV-2012***

Symptoms

When attempting to save changes in P6 v8.0 (formally called Web Access) you receive the following error message: "Failed to save data" .

The P6WebAccess.html log shows:

Failed updating data for web pm
   com.primavera.guisupport.users.data.UsersDataSaver
   com.primavera.bo.remoting.RemoteDataException: Failed saving Users data.

When the P6WebAccess.html logging is set for Debug Mode, you also see the following warning:

Failed upgrading activity views for database
   java.lang.NullPointerException
   at com.primavera.maintenance.MaintenanceServiceImpl.b(Unknown Source)
   at com.primavera.maintenance.MaintenanceServiceImpl.a(Unknown Source)
   at com.primavera.maintenance.MaintenanceServiceImpl$1.execute(Unknown Source)
   at com.primavera.infr.threadpool.ThreadPoolImpl.run(Unknown Source)
   at java.lang.Thread.run(Thread.java:619)

Changes

This article applies to SQL Server Databases only.

Cause

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