Error: "Failed To Save Data" and "Failed Updating Data For Web PM" When Saving Changes in P6 Web

(Doc ID 1312963.1)

Last updated on APRIL 12, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to save changes in P6 v8.0 users receive the following error message: "Failed to save data" .

The P6WebAccess.html log shows:

Failed updating data for web pm
com.primavera.guisupport.users.data.UsersDataSaver
com.primavera.bo.remoting.RemoteDataException: Failed saving Users data.

When the P6WebAccess.html logging is set for Debug Mode, you also see the following warning:

Failed upgrading activity views for database
   java.lang.NullPointerException
   at com.primavera.maintenance.MaintenanceServiceImpl.b(Unknown Source)
   at com.primavera.maintenance.MaintenanceServiceImpl.a(Unknown Source)
   at com.primavera.maintenance.MaintenanceServiceImpl$1.execute(Unknown Source)
   at com.primavera.infr.threadpool.ThreadPoolImpl.run(Unknown Source)
   at java.lang.Thread.run(Thread.java:619)

Changes

This article applies to SQL Server Databases only.

Cause

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