OCSG 5.0 Stop Receiving SMS If User Sends Businesscard On Shortcode (Doc ID 1313483.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Communications Services Gatekeeper - Version 5.0.0 and later
Information in this document applies to any platform.

Symptoms

if user sends businesscard on shortcode e.g. 1234, OCSG 5.0 stops receiving SMS. See the following error messages:

[[ACTIVE] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR
oracle.ocsg.plugin.sms.smpp.south.SMPPPluginSouthImpl - [Plugin_px21_smpp_eocn#wlng_nt_sms_px21#5.0.0] failed to get target information from plugin storage
oracle.ocsg.plugin.sms.smpp.south.NoMatchingOfflineNotificationException
at oracle.ocsg.plugin.sms.smpp.SMPPNorthboundHandler.searchBinaryNotificationInfo(SMPPNorthboundHandler.java:623)
at oracle.ocsg.plugin.sms.smpp.south.SMPPPluginSouthImpl.resolveAppInstanceGroupdId(SMPPPluginSouthImpl.java:348)

Method = BinaryNotificationInfo searchBinaryNotificationInfo(DeliverSm, SmsMessageStateSMPP)
Exception = oracle.ocsg.plugin.sms.smpp.south.NoMatchingOfflineNotificationException

Cause

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