OCSG 5.0 Stop Receiving SMS If User Sends Businesscard On Shortcode

(Doc ID 1313483.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Communications Services Gatekeeper - Version 5.0.0 and later
Information in this document applies to any platform.


if user sends businesscard on shortcode e.g. 1234, OCSG 5.0 stops receiving SMS. See the following error messages:

[[ACTIVE] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR
oracle.ocsg.plugin.sms.smpp.south.SMPPPluginSouthImpl - [Plugin_px21_smpp_eocn#wlng_nt_sms_px21#5.0.0] failed to get target information from plugin storage
at oracle.ocsg.plugin.sms.smpp.SMPPNorthboundHandler.searchBinaryNotificationInfo(SMPPNorthboundHandler.java:623)
at oracle.ocsg.plugin.sms.smpp.south.SMPPPluginSouthImpl.resolveAppInstanceGroupdId(SMPPPluginSouthImpl.java:348)

Method = BinaryNotificationInfo searchBinaryNotificationInfo(DeliverSm, SmsMessageStateSMPP)
Exception = oracle.ocsg.plugin.sms.smpp.south.NoMatchingOfflineNotificationException


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms