AService Processes Continuously Crashing on Mail Multiplexers (MMP) Systems

(Doc ID 1313755.1)

Last updated on SEPTEMBER 14, 2016

Applies to:

Oracle Communications Messaging Server - Version 7.0.0 and later
Information in this document applies to any platform.

Symptoms

MMP AService process is crashing often.  The watcher process shows "exited abnormally" and restart.

In /var/adm/messages, we also see other processes having trouble with LDAP:

Apr 6 19:20:05 mmp099 nscd[174]: libsldap: Status: 81 Mesg: LDAP ERROR (81): Error occurred during receiving results. Connection to server lost.
Apr 6 19:29:45 mmp099 nscd[174]: libsldap: Status: 81 Mesg: LDAP ERROR (81): Error occurred during receiving results. Connection to server lost.


dbx where on the AService process core dump shows:

=>[1] ldap_action_done(act = 0x1020da7b8, referral = 0), line 2042 in "lpool.c"
[2] async_exception(p = 0x1020da7b8, nException = 3), line 3471 in "lpool.c"
[3] GDisp_InternalLeave(me = 0x1020d9038, bCleanup = 1), line 2813 in "GDisp.c"
[4] GDisp_CleanupAndLeave(me = 0x1020d9038), line 2835 in "GDisp.c"
[5] action_return(cx = 0x1020da7b8), line 1392 in "lpool.c"
[6] GDispCx_Dispatch(me = 0x100147148, pgd = 0x1020d9038, pwtCallback = 0x1013907e8), line 1542 in "GDisp.c"
[7] GDispCx_InternalWork(p = 0x1013907e8), line 1708 in "GDisp.c"



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms