My Oracle Support Banner

ReSA Batch Requires Non-Merchandise Items to Exist in RMS ITEM_MASTER (Doc ID 1314625.1)

Last updated on JUNE 19, 2018

Applies to:

Oracle Retail Sales Audit - Version 13.1 to 13.2.4.1 [Release 13.1 to 13.2]
Information in this document applies to any platform.

Symptoms

The Oracle Retail Sales Audit (ReSA) batch requires Non-Merchandise Items to exist in the Oracle Retail Merchandising System (RMS) ITEM_MASTER table.

Planning to use Non-Merch items in ReSA for Gift Card purchase.
It is expected that Non-Merch item numbers can be any number provided and is not checked against ITEM_MASTER.
However, if uploading an RTLOG file with a NMITEM record, the system is raising an error that item does not exist in the system.

Instructions to Re-create:

  1. Create an RTLOG file with a Non-Merchandising item.
  2. Run sagetref process to get all the reference files (which will be used by saimptlogi).
  3. Run saimptlogi process with the RTLOG file.
  4. Query SA_ERROR for the recently created transaction to see the errors.

Record with error_code as NON_MERCH_ITEM_NOT_FOUND gets posted to sa_error table.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.