PIN_ERR_CREDIT_LIMIT_EXCEEDED Or ERR_DEADLOCK When Product Purchase And Balance Update Occur Concurrently (Doc ID 1315590.1)

Last updated on OCTOBER 27, 2015

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 to 7.4.0.0.0 [Release 7.3.1 to 7.4.0]
Information in this document applies to any platform.
Checked for Relevance on 20th May 2013

Symptoms

Error message PIN_ERR_CREDIT_LIMIT_EXCEEDED or ERR_DEADLOCK is observed when product purchase and balance update opcodes are executed concurrently for the same account.

Steps to reproduce:

1. Create a new account
2. Create 2 new services under the same account
3. Create a testnap script for purchase of a product under a service for that account
4. Create another testnap script to update the balance of the other service within the same  account as used in step 3
5. Execute the above 2 scripts together
6. Repeat step 5, for 5 to 10 times without waiting for the outcome of previous executions
7. Look for the respective logs and check for the errors mentioned above

Cause

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