/event/customer/password holds the password as NULL (Video) (Doc ID 1316682.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.1.0.0 and later   [Release: 7.3.1 and later ]
HP-UX Itanium (32-bit)
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Goal

1) ### Steps to Reproduce ###
1. Install Patch 10416409
2. Create customer.
3. Try to change the password via Service Tab in Customer Center
4. Check in cm.pinlog /event/customer/password for op_act_usage input flist. The password fields are NULL

Below is the extract from cm.pinlog
op_act_usage input flist
# number of field entries allocated 20, used 2
0 PIN_FLD_POID POID [0] 0.0.0.1 /account 123251 18
0 PIN_FLD_EVENT SUBSTRUCT [0] allocated 20, used 12
1 PIN_FLD_POID POID [0] 0.0.0.1 /event/customer/password -1 0
1 PIN_FLD_NAME STR [0] "Customer Mngmt. Event Log"
1 PIN_FLD_USERID POID [0] 0.0.0.1 /service/admin_client 2 87
1 PIN_FLD_SESSION_OBJ POID [0] 0.0.0.1 /event/session 267858624712517728 0
1 PIN_FLD_ACCOUNT_OBJ POID [0] 0.0.0.1 /account 123251 18
1 PIN_FLD_PROGRAM_NAME STR [0] "Customer Center"
1 PIN_FLD_START_T TSTAMP [0] (1315545096) Fri Sep 9 14:11:36 2011
1 PIN_FLD_END_T TSTAMP [0] (1315545096) Fri Sep 9 14:11:36 2011
1 PIN_FLD_SERVICE_OBJ POID [0] 0.0.0.1 /service/telco/ims/im 125939 16
1 PIN_FLD_SYS_DESCR STR [0] "Set Password"
1 PIN_FLD_PASSWORDS ARRAY [0] allocated 20, used 1
2 PIN_FLD_PASSWD STR [0] NULL str ptr       
1 PIN_FLD_PASSWORDS ARRAY [1] allocated 20, used 1
2 PIN_FLD_PASSWD STR [0] NULL str ptr

Before Patch the password values was populating with "XXXX" values.


Solution

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