Rules and Behaviors Receives Error "Gateway Name missing or invalid" when Gateway Event Name contains dash (-) (Doc ID 1316871.1)

Last updated on MARCH 05, 2019

Applies to:

Symptoms

When attempting to add a Rules and Behaviors Gateway Event Behavior the following error occurs:



The dash (-) in the Gateway Event Name causes the Rules and Behaviors to produce the reported error message.



-- Steps To Reproduce --

The issue can be reproduced at will with the following steps:

1. Go to Rules and Behaviors
2. Click Add New
3. Type in Rule Name --> 'Test Gateway Event Behavior'
4. Select Rule Type --> 'PSR Product Service Request'
5. Click Save and Continue
6. Click on Create to right of Gateway Event Behaviors
7. Select What type of gateway event are you defining? --> 'Provisioning Plan'
8. Select How do you want the gateway event to be applied? -->'Add'
9. Select When do you want the event to occur? --> 'Task Generation'
10. Select Which Gateway do you want the event behavior to use? --> 'TEST - TEST - Gateway Event with dash - Out' (select a Gateway Event Name that contains a dash)
11. Select What Task Type do you want to associate with the behavior? --> 'DD'
12. Select How would you like to Auto Signal this event? --> 'Precondition Complete'
13. Select What precondition task must be completed for the event to be initiated? --> 'APP'
14. Click on Save and Close button
15. Receive error "Gateway Name is missing or invalid"

Changes

Cause

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