Characters Are Being Truncated From Contact--> Comment After AERS

(Doc ID 1317187.1)

Last updated on MARCH 08, 2017

Applies to:

Adverse Event Reporting System - Version: 4.6.1 and later   [Release: 4.6 and later ]
Information in this document applies to any platform.


On : AERS 4.6.1 version

After upgrading to AERS when a cut/paste from word is done into Contact--> Comment the values are being truncated .

From the front end when a paste is done it appears that the case is saved but upon reopening the values are not all saved.
Truncation is also appearing from the backend comment_text column in table ec_contact_log.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms