Tax Exemption Is Inconsistent While Processing Dates [Video] (Doc ID 1317595.1)

Last updated on DECEMBER 19, 2019

Applies to:

Symptoms

There is an issue during Tax Exemption when reading the dates configured in Customer Center. See below scenario:

1. Enable deferred Taxation.
2. Create a monthly cycle forward product with some charges and a deferred tax.
3. Create account with above product.
4. Create Tax Exemption in Customer Center with the below details.
   1. Percentage - 100
   2. Valid From - 0 (01-Jan-1970)
   3. Valid To - 0 (01-Jan-1970)
5. Run Billing and verify Tax amount.
6. It is seen that the tax is not exempted while the configuration in step 4 meant that it is valid for ever.

Changes

Cause

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