Password Change for Demantra Database Schema Owners on Version 7.3.x (Doc ID 1317637.1)

Last updated on MAY 27, 2016

Applies to:

Oracle Demantra Demand Management - Version 7.3.0 to 7.3.0.2
Information in this document applies to any platform.
*** Checked for relevance on 25-May-2013 ***

Symptoms


On  version 7.3.0.1

After changing the password for the Demantra database schema owner by using an ALTER SQL statement, when trying to use Chaining Management from the Collaborator Workbench the following error message is received:

ERROR
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Can't connect to database ORA-01017: invalid username/password; logon denied


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Change the Demantra database schema owner password using an ALTER SQL statement.
2. Login to Collaborator Workbench.
3. Attempt to open Member Management from the Planning Applications drop down.
4. Receive the error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Cannot open Member Management, Chaining Management or Business Modeler from the Collaborator Workbench.

Cause

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