Not Able To Capture 'Reason For Change' On Case Update (Doc ID 1317977.1)

Last updated on MAY 04, 2011

Applies to:

Adverse Event Reporting System - Version: 4.6.2 and later   [Release: 4.6 and later ]
Information in this document applies to any platform.

Symptoms




When saving case data, the 'Reason for Change' pop-up is not occurring.

This is affecting all user for all workflows.

Changes

Recently upgraded from AERS 4.5.1 to AERS 4.6.2.

Cause

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