Outlook Connector WCAP Error 67 - Problem With Event Organizer (Doc ID 1318085.1)

Last updated on MAY 24, 2017

Applies to:

Oracle Communications Connector for Microsoft Outlook - Version 7.3 and later
Oracle Communications Calendar Server - Version 6.3 to 6.3 (JCS 6) [Release 6.3 to 6.0]
Information in this document applies to any platform.

Symptoms

Outlook Connector 7.3 with Patch 139162-10 or earlier.

After troubleshooting another issue that dealt with the Calendar Server, it was noticed that the Calendar Server debug logs, reflected "error 67". The following scenario was given:

A user clicks on a calendar and triggers a sync.  While updating the events, one of the events failed with error 67 and might also result in a permission error.  It seems Outlook Connector (OC) is not setting some required parameters in the WCAP command and the command is failing.  End users will probably see an error message in Outlook Connector saying the event could not be saved or something similar to that.  Error has not been verified, since this was hypothetical in assumption.

NOTE:  This document does not have an example to illustrate the "error 67".  This issue was found directly by Engineering, so no example is available to illustrate.

Cause

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