Incorrect Tax Amount For Item Level Adjustments (With Tax)

(Doc ID 1318487.1)

Last updated on DECEMBER 14, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version: and later   [Release: 7.3.1 and later ]
HP-UX Itanium (32-bit)


Problem Description

1. Configure a cycle forward triggered discount that grants 100% of TotalC on a non currency resource and a cycle forward product that has 0 balance impact on currency resource and 6% tax)
2. Create account and service.
3. Purchase the discount
4. Purchase Recurring Charge product and override the amount to 100 during the purchase. ===> In the override do overdid amount for Purchase and Cycle
5. Run Bill

Expected and actual result

a) 2 balance impacts for the cycle forward event: the cycle forward charge of 100 and 100 granted to the non currency resource.
b) Tax amount will be calculated on the 100, i.e. 6

=> As it was cycle forward of 100$ the first billing for 200$ + Tax of 10% = 220$

6. Perform item level adjustment of 10 on the cycle forward item of 100 with tax option included.

=> Passed 20$ credit adjustment with tax - the amount adjusted was 20$ + 10% tax 4$ = 24$ .
It was expected that the tax should have taken only 2$.

7. Run Bill

=> Bill gets generated with 100$ + 10% tax = 110$

Expected result: Adjustment of 10 and adjusted tax amount of  0.60 (6% of 10 is 0.60)
Actual result: Adjustment of 10 and adjusted tax amount of 1.20 (i.e. twice the expected tax amount)


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