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Incorrect Tax Amount for Item Level Adjustments (with Tax) (Doc ID 1318487.1)

Last updated on MARCH 19, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 and later
HP-UX Itanium (32-bit)

Symptoms

Problem Description

1. Configure a cycle forward triggered discount that grants 100% of TotalC on a non currency resource and a cycle forward product that has 0 balance impact on currency resource and 6% tax)
2. Create account and service.
3. Purchase the discount
4. Purchase Recurring Charge product and override the amount to 100 during the purchase. ===> In the override, do overdid amount for Purchase and Cycle.
5. Run Bill
    Expected and actual result
   
a) 2 balance impacts for the cycle forward event: the cycle forward charge of 100 and 100 granted to the non currency resource.
    b) Tax amount will be calculated on the 100, i.e. 6
    => As it was cycle forward of 100$ the first billing for 200$ + Tax of 10% = 220$

6. Perform item level adjustment of 10 on the cycle forward item of 100 with tax option included.
    => Passed 20$ credit adjustment with tax - the amount adjusted was 20$ + 10% tax 4$ = 24$ .
    It was expected that the tax should have taken only 2$.

7. Run Bill
    => Bill gets generated with 100$ + 10% tax = 110$
    Expected result: Adjustment of 10 and adjusted tax amount of  0.60 (6% of 10 is 0.60)
    Actual result: Adjustment of 10 and adjusted tax amount of 1.20 (i.e. twice the expected tax amount)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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