Error: "PM Database Creation Failed" Received at End of Standalone Install or Error: "Unable to Access Jarfile lib\dbmt.jar" When Launching DBSetup.bat

(Doc ID 1318967.1)

Last updated on APRIL 02, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 6.2.1 and later
Primavera P6 Professional Project Management - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

SYMPTOM #1

When installing P6 Professional Standalone (r7.0-r8.3), the following error occurs at the end of installation:

ERROR

"PM database creation failed. Please contact Support."

SYMPTOM #2

When launching dbsetup.bat to create or upgrade a P6 EPPM or P6 PPM database, the following error occurs:

ERROR

Unable to access jarfile lib\dbmt.jar

(OR)

Fatal exception occurred. Program will exit.

SYMPTOM #3

When using the 8.2.8 patchset media (p23752119_8200_Generic.zip) and launching dbsetup.bat to create or upgrade a P6 EPPM or P6 PPM database, the following error occurs:

ERROR

Unable to access jarfile lib\dbmt.jar

Changes

Cause

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