Error No 402000609: General Error While Creating E2b Report

(Doc ID 1319177.1)

Last updated on MARCH 29, 2017

Applies to:

Oracle Argus Safety - Version 4.2.0 and later
Information in this document applies to any platform.
***Reviewed for currency: 09-JUN-2013***
***Reviewed for currency: 06-JAN-2015***

Symptoms

User get the following error message while generating E2b report.



Error No 402000609
Description: Case xxxxxxxxxx General Error while creating E2b report. See Report details.

Error_log table has the following error message

The value: 033 is invalid. For a list of valid values for this element, please check the table CFG_M2 using profile: ICH-ICSR V2.1 MESSAGE TEMPLATE - EMEA



Changes

User has entered a custom E2b code for the Dosage Units.
Go to Argus Console > Codelist> Dosage Units.
Click on the Add New button to Add Unit Name 'g/dl' and e2b code='033'



User will encounter the above error message if the user tries to generate an e2b report for the case which has  Case Form / Products / Dosage Regimens / Dose Units as  'g/dl'

Cause

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