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SIGSEV In Pipeline Manager Due To Billing (Doc ID 1319933.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.
Checked for relevance on 13-Jun-2013


Billing causes SIGSEGV in Pipeline Manager. Issue occurs randomly. Sometimes after SIGSEGV, when  tried to restart process another SIGSEGV occurs during startup. Usually another PM startup attempt succeeds.

Once I noticed following warning in pipeline process log:

WARNING [T:1164196160] 40016 - (ifw.DataPool.CustomerData.Module) BillInfo update failed for account Id : 5904553

Steps to reproduce the issue

1. Create an account.
2. Rate EDRs via pipeline for created account.
3. Billing phase 1. Change current time to time of next_bill_t of created account, with pin_virtual_time tool.
4. Run pin_bill_accts for created account ( pin_bill_accts -verbose -file accounts.xml )
5. Billing phase 2. Change current time to time of ( next_bill_t + 1 day + 1 hour) of created account, with pin_virtual_time tool.

All the above steps were performed in a perl script, so steps 3-5 generate a lot of business synchronization events almost at the same time.

It might be one of following business synchronization events cause that issue:


as those events are always found in the IFW_SYNC table in database when the SIGSEGV occurred.


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