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Oracle Utilities Mobile Workforce Management (MWM) v2 Available (Doc ID 1320276.1)

Last updated on OCTOBER 22, 2019

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.0 to 2.0.1.2 [Release 2.0]
Information in this document applies to any platform.

Details

The Oracle Utilities Global Business Unit is pleased to announce the General Availability of the latest release of the Oracle Utilities Mobile Workforce Management (MWM) v2

The Version 2.0.0 Release and Additions Made for Version 2.0.1

Oracle Utilities Mobile Workforce Management 2.0.0 included generic workflows usable across many industries and job types. For example, the delivered “activity types” could be extended by utility customers to perform meter service but could also be used as claim inspections for insurance companies.

This generic layer was exclusively referenced in the delivered V2.0.0 documentation and was the supported functionality in that release. Within the technical language of the application framework, the 2.0.0 release included the features marked with the owner flag of “M1”.

Also included was a “laptop” version of the mobile communications platform (MCP) which runs on the Microsoft Windows operating system.

Version 2.0.1 enhances the product with an additional product layer which implements utility specific activity types (“meter read”) as well as releases a “handheld” version of the mobile communications platform (MCP) which runs on the Windows Mobile operating system.

The activity types include appropriate specific data elements, business logic and user interfaces for both intranet browser and mobile users. This additional layer of functionality is delivered with the
“M2” owner flag which is installed along with the “M1” features to provide a more utility-specific solution.


A summary of the deliverables described above is provided here:

Version 2.0.0

• Generic workflows for field service (M1)
• Laptop version of the mobile communications platform

Version 2.0.1 adds

• Generic workflows for field service (M1)
• Supported version of utility-specific workflows (M2)
• Laptop and Handheld (Windows Mobile) versions of the mobile communications platform
• Demo data including generic and utility-specific flows


Actions

The software is now available for download on the Oracle E-Delivery server http://edelivery.oracle.com


Please Note:

<> Oracle Utilities Mobile Workforce Management (MWM) v2 Available Maintenance Releases and Patches


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