Error Received Trying To Validate Rdci Mass Change (Doc ID 1321561.1)

Last updated on AUGUST 24, 2011

Applies to:

Oracle Clinical - Version: 4.6.0 and later   [Release: 4.6 and later ]
Information in this document applies to any platform.

Symptoms


=== ODM Issue Clarification ===

ISSUE:
--------
RDCI Key Change in test mode fails with the following OC errors: 362000 and 285000 trying to execute a RDCI Key Change to move a Patient from a site to another site

STEPS TO REPRODUCE:
------------------------------
* Connect to OC
* Go to Definition > Test Mass Change > RDCI Key Change

BUSINESS IMPACT:
-----------------------
Unable to perform mass changes required by the business.

Dcapi log files show the following error stack:

FetchRdci - -1:Failure returned by database package. FetchRdci - -1:from FetchRdci. pkgDBTxnControl.RollBack - -1:from pkgDBTxnControl.RollBack. FetchRDCI - -1:from FetchRDCI. GetRDCMRelated - -1:ORA-01403: no data found.


Cause

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